Plans & Billing¶
SynContext offers three plans. All plans include the core MCP tools, web dashboard, and cross-AI sync.
Plan comparison¶
| Feature | Free | Pro ($12/mo) | Team ($29/mo) |
|---|---|---|---|
| Projects | 3 | 50 | Unlimited |
| Context entries | 100 | 5,000 | Unlimited |
| Decisions | 50 | 2,000 | Unlimited |
| Keyword search (titles, tags, categories) | Yes | Yes | Yes |
| Semantic body search (dashboard/REST) | — | Yes | Yes |
| Hybrid body search (dashboard/REST) | — | Yes | Yes |
| Web dashboard | Yes | Yes | Yes |
| Version history | Yes | Yes | Yes |
| Import/export | Yes | Yes | Yes |
| Webhooks | — | Yes | Yes |
| Audit log | — | Yes | Yes |
| Custom AI providers/base URLs (BYOK Autopilot) | — | — | Yes |
| Email support | Yes | Yes | Yes |
How to upgrade¶
- Log in to the dashboard
- Go to Billing in the sidebar
- Click Upgrade now for Pro or Upgrade to Team for Team
- Complete checkout through Stripe's secure payment page
- Your plan upgrades immediately — new limits take effect right away
Managing your subscription¶
- Go to Billing → Manage Subscription to open the Stripe Customer Portal
- From there you can:
- Update your payment method (credit card)
- View invoices and payment history
- Change your plan
- Cancel your subscription
Canceling¶
When you cancel:
- Your subscription remains active until the end of the billing period
- After that, your account downgrades to the Free plan
- Your data is preserved — nothing is deleted
- If you exceed Free tier limits, you won't be able to create new entries until you delete some or upgrade again
FAQ¶
Do I lose my data if I downgrade?¶
No. All your projects, entries, and decisions are kept. You just can't create new ones if you're over the Free tier limits.
Can I change plans at any time?¶
Yes. Upgrade or downgrade through the Billing page. Upgrades take effect immediately. Downgrades take effect at the end of the current billing period.
Is there a paid-plan trial?¶
No separate paid-plan trial is configured today. The Free plan is free forever with no time limit, and you can use it as long as you want within the quota limits.
What happens if my payment fails?¶
A warning banner will appear in the Billing page. Your account stays active while Stripe retries the payment. Update your payment method in the Stripe Customer Portal to resolve it.
Can I get a refund?¶
Contact support within 14 days of a charge for a full refund.
Do you offer annual billing?¶
Not yet. All plans are billed monthly.